Support/Liaison Volunteer

Become a Support/Liaison Volunteer for the Rural Youth and Adult Literacy Trust (RYALT)!

• Are you passionate about literacy but don’t have time for an ongoing weekly commitment ? Look no further! This is a meaningful role taking a fortnight each term, at times that suit you. This can be one-off or ongoing.

**What You'll Do As a Support/Liaison Volunteer.

• You will be given a spreadsheet of 5-6 names. You will be buddied with another volunteer.
• Each buddy group will have someone who can call during the day (8am – 3pm) and someone who can call in the early evenings. (3–5pm or 5-7pm)
• You and your buddy will be able to message each other about who you have got hold of and who you are having trouble reaching.
• We will provide you with a phone app so that calls won’t cost you anything and your number will not be the calling number that our students see.
• The week before you start we will run a Zoom training and will record that for those who miss it – or so you can go back and listen to it again.

What We're Looking For

• The main qualities you need are: be friendly, patient, love helping others, and willing to fill in answers on a spreadsheet while following a script.
• You will need moderate technology skills. You will be required to download and use our messaging app, Slack, for communication, set up the phone app and fill in a spreadsheet.
• We have tech support people who can help you learn to use these tools, if you are not confident. Using them is an essential part of the role.
• Someone who can make a number of phone calls each day over two weeks.
• It would be great if you can do this every term but even once for a fortnight is appreciated.

About our students

• Students vary from people learning the alphabet to those wanting to write essays, but most are somewhere in between.
• They don’t have the skills they need for everyday life.
• Our students range in age from 14 to 65 and are from all walks of life.

Requirements

• Good computer skills • Excellent spoken English• Reliable. • A friendly caring personality • Likes chatting on the phone

A Police background check is required for this role.

Time commitment

Two weeks once every term, either during the day 8 or 9am to 3pm, or 3-5pm or 5-7pm.

Getting Started

The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.