Major Incident Support Team Member

He aha te tūranga - About the role:

The Major Incident Support Team (MIST) has the important task of ensuring that Hato Hone St John is providing a world leading response to major incidents and large events.

The Major Incident Support team is looking for non-clinical people throughout New Zealand to deploy and assist the Ambulance Operations and Event Health Services teams. As a MIST member your role will be to provide support at planned and unplanned events in times of crisis and high workload. This can include major sporting events, festivals, and concerts through to incidents and natural disasters.

There are 4 major areas where you can be involved (but may not be required at each event):

• Administration - Tracking patients, staff and vehicles - making sure all the paperwork is done.
• Communications - Specialist communications within a Command Unit at an incident and between the incident and an Emergency Operations Centre or
  Ambulance Communications Centre.
• Welfare - Looking after Staff that are working - keeping them fed, watered and mentally well.
• Logistics - Moving and setting up infrastructure. This can also include moving vehicles, driving between sites, setting up tents

Some of your key tasks may include (but are not limited to) the following:

• Ensuring all operations vehicles and equipment and Major Incident equipment are maintained to a state of operational readiness
  Relocating vehicles
  Responding to major incident and filling the CIMS 'Logistics' & 'Welfare' roles
  *Provide communications and logistical support at significant events.

Requirements

Ko wai koe - About you:

Our ideal candidates have:

• A current, clean full NZ Driver's Licence class 1 required, with the ability to drive automatic vehicles confidently.
• A First Aid certificate
• An ability to work as part of a team as well as independently
• A strong communication skills and high level of attention to detail
• Are flexible, resilient and fun and able to maintain performance under pressure
• Are physically fit
• Demonstrate behaviours that align with St John's core values - Do the right thing, Side by side, Straight up, Make it better, Open minds

Additional information

Me pēhea te tuku tono - How to apply

Click “I’m interested” before applications close on Tuesday 17 June 2025.

For more information, please contact Tanya Jeffery, Recruitment Advisor on 095260528 ext: 8793 or tanya.jeffery@stjohn.org.nz for a confidential discussion.

Please note: all appointments are subject to satisfactory completion of pre-employment checks including, but not limited to, physical assessment and health check. For clinical operations roles where you are required to drive, you will be required to meet St John medical standards.

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko ta mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.

A Police background check is required for this role.

Time commitment

Incidents as required and a few training hours each month.

Getting Started

The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.