Community Ministries Social Supermarket key worker

Whangarei Community Ministries (CM) operates from our Whangarei Corps and Community Centre; Assessing, Advocating, Connecting and Engaging with our community towards healthy and sustainable lives.

We are seeking an enthusiastic person to join a passionate team to deliver an empathetic, effective service. A vital part of a team that offers service to community members experiencing food insecurity and poverty. We are looking for someone who is able to do up to 20 hours a week.

The Food support worker is responsible for;

• supporting where needed in the foodbank, either delivering or picking up food
• Cleaning and stacking shelves
• preparing kai parcels
• work efficiently in a team.

On the job training with NZQA accredited training available after qualifying period if volunteers want to do so. Training will be tailored to suit each volunteer.

Requirements

• Ability to understand and relate to people from a diverse range of backgrounds with sensitivity, care, and patience.
• Understanding of, respect for, and ability to work with The Salvation Army's mission, principles, and Christian ethos
• Self-awareness
• Works well within a team, great working relationships with staff, service users, peers.
• Excellent customer service skills. Including good telephony skills and manner.
• Ability to resolve conflict and to solve problems with tact, discretion and confidentiality
• The ability and confidence to de-escalate clients that may be stressed or aggressive
• Initiative tempered with care and foresight.
• Good organisational skills. The ideal person will prioritise their commitments, using time efficiently and effectively
• Thorough attention to detail, especially in client records, data collection and designated reporting tasks.
• Computer literate, experienced working with client database systems.
• A proactive solution focused approach to problem solving. A practical approach and ability to identify creative solutions.

A Police background check is required for this role.

Time commitment

We are looking for someone who is able to do up to 20 hours a week.

Getting Started

The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.