Volunteer Spotlight: From Volunteer to Employee – My Transformational Journey

From Volunteer to Employee – My Transformational Journey
Story by Janine Duncan

Sam Narula shines with positivity when reflecting on her experience with Volunteering Northland, which has been incredibly life changing and empowering.

Originally from India, she describes herself as very focused and disciplined, but also fun loving and people-orientated, with a passion for learning about other cultures. Holding a BA (Bachelor of Administration) from Delhi University, she has over ten years work experience in roles ranging from Student and Visa Immigration Counsellor to Human Resources Manager.

Sam immigrated to New Zealand in 2022; first settling in Invercargill, before moving to Whangarei in 2024 . During this time, she faced many personal struggles, had no means of family support, and felt socially isolated. By reaching out to community sources, Sam was introduced to Volunteering Northland, where she was utterly amazed at the welcoming and encouraging environment. Longing to rebuild her professional career and secure paid employment, she was invited to join the team to help achieve her aspirations.

Initially starting on reception, Sam soon progressed to general office administration, where her abilities and skills increasingly became apparent. As her first volunteering experience, it exceeded all expectations, especially the amount of responsibility and variety of work. “It turned out to be not only eye-opening, but also incredibly rewarding. With my background in human resources and customer service, I was able to contribute meaningfully, and in return, I gained so much.”

Being part of the team boosted her confidence, self-esteem, and social connections, and within a matter of months, her mental health vastly improved. Sam is incredibly grateful to the staff (in particular, Jessie Manney, former Volunteering Northland Manager), for investing so heavily in both her professional development, and personal wellbeing. With their support and encouragement, she went on to successfully complete courses and workshops in first aid, various computer applications, volunteering engagement and retention.

Eventually, Sam’s loyalty, strong work ethic, and consistently high standards were rewarded by securing fixed term employment with the organisation; made possible through Ministry of Social Development funding. Although no longer an employee, she remains a volunteer here, and despite having gained a paid position within the community sector, remarkably finds the time to volunteer as a Committee member of Multicultural Whangarei, WINGS (Women's International Newcomers Group Social), and the Multi-Ethnic Collective Whangarei.

Having faced difficult times, Sam emphasises the importance of reaching out to community organisations such as Volunteering Northland, if struggling in any way. In particular, she wants everyone to be aware (especially migrant women), that there are support networks in place if you need to change or rebuild your life.

In the future, Sam hopes to complete her Level 5 Certificate in Business Administration, further her studies in Te Reo Māori, and volunteer for as long as possible. Additionally, she sees herself continuing to work in the not for profit sector, and use her love of helping others in an administrative role with a counselling/advisory component.

Reflecting on her overall volunteering experience, she says “I feel so blessed. Volunteering Northland didn’t just welcome me, they also embraced my daughter; making us feel truly part of the community. It now feels like a second home to me. I cannot thank them enough. Regardless of ethnicity, gender, age or language, if you have a passion and dedication, then the sky is the limit.“