Doing the Difficult Stuff Well

This workshop will be held ONLINE in two parts:
  A. Wednesday, April 7, 10am-11.30am
  B. Tuesday, April 13, 10am-11.30am
Registration is for BOTH PARTS

Facilitated by Chris Atkinson, Regional Co-ordinator, Volunteering Waikato
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WORKSHOP: Have you ever experienced a sense of dread when you need to address volunteer behaviour or have a conversation you don’t feel comfortable having?

This workshop explores a range of techniques you can use to have effective conversations with volunteers. We will explore:

• What makes difficult conversations so hard
• Impact - why we need to address behaviours and performance issues
• A greater understanding of self talk and emotional intelligence
• How to challenge unwanted behaviour and encourage “above the line” language
• A process for identifying issues and engaging in effective communication

Reading material and a printable (if you choose) workbook will be provided prior to each workshop session.
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This workshop will be held via Zoom, and the link will be sent to you in due course.

Sign-up with Volunteering Waikato Directly by clicking HERE

Registration Open until Friday 2 April 2021 at 5:00pm