Covid-19 Frequently Asked Questions March 2020


Be safe

General advice (25 March) in line with the Covid19 NZ Government website, Ministry of Health and the World Health Organisation:

All activities must be done in solitary. The government is asking that you only spend time with those who you are in self-isolation with, and keep your distance from all others at all times.

If you are well and plan on leaving home, please follow the these guidelines:

  • Keep a physical distance of 2m from other people.
  • Avoid all physical touch eg: hand shaking, and do not share food, drinks or towels.
  • Wash hands often! for at least 20 seconds with water and soap and dry them thoroughly.
  • Avoid touching your face, and cover coughs and sneezes with disposable tissues.
  • If you are unwell stay at home. If you need advice, contact the dedicated Health Line number: 0800 358 5453.


Further info specifically for volunteering: As there are daily changes in Ministry of Health updates including the new government website, this may affect the volunteering roles you have applied for with some changes made at very short notice. This will be where an organisation has to adapt to new recommendations to ensure their clients, their staff and volunteers are kept safe.

Can I still Volunteer? Yes! During level-4 restrictions we will be focused on virtual volunteering (from home, on-line) and supporting COVID-19 initiatives. Be mindful that we are all looking at how we can support each other with the social limitations we are in and will be needing to adhere to.

Can I help people who are affected by Covid-19? Yes! Local initiatives by formal and informal groups are-being/have-been set-up all over Northland. More will follow. They focus on helping the isolated and also support health workers. It is imperative that we all help keep each other safe: Keep your distance, follow instructions, don't get involved if you are not well. There are many ways you can help support your community during the pandemic such as:

  • Phone and text support
  • Delivering essential supplies (will be limited during Level-4)
  • Supporting health workers
  • Assist with organising/running Covid-19 support groups ( stay in your bubble )

* More to come as needs of the community change and support groups emerge.

If you would like to help support your community please click here to fill in our Covid-19 volunteer form.