Kia ora, welcome to Volunteering Northland

clock icon 11 October 2023

Conflict Awareness & De-escalation - Whangarei

Learning about de-escalating conflict situations will help keep everyone safe.

This 3.5 hour training is designed for volunteer and paid staff of non-profits who work with the public. Learning about de-escalating conflict situations will help keep everyone safe.

Content of a session:

  • Legislation that impacts on their safety including, Health and Safety, Assault, Self Defense and trespass.
  • Conflict de-escalation techniques, including body language and flat line de-escalation.
  • Practical techniques, basic safety moves used by enforcement agencies.
  • Conversations based on the situations that your staff have faced.
  • Situational Awareness and how to keep themselves safe.

Other info:

  • Course Aide Memoire in PDF format supplied after the training.
  • Certificate of completion.
  • The session includes a 15 minute break.

Facilitator: FearFree

Ticket price: $30(+GST) per person for member organisations, $45 (+GST) per person for non-member organisations. If unsure if your organisation is registered with us please check our Current Members page.

Register